Archived from the original on September 27, And to make matters worse no one at Dedham auto mall speaks english. The downtown Providence apartment community is a unique urban oasis in the center of the city, with gated access, lush landscaping and an outdoor pool, picnic area with BBQ grills, tennis courts and a putting green.
I recommend these guys if you are looking to buy a car. The sales person whom I dealt with was top notch. A true professional who cares about his clients. I would go back to this dealership in a second.
I just bought this beautiful car. The salesman Son Le was very far the best salesman I have ever dealt with. My advice if you are buying a car from this dealer is to ask for Son Le, you won't regret it. They screwed up every step of the way since day one of my purchase. Bad information, not following through on promises, forgetting to mail things, and one delay after another. Efe from sales called and emailed immediately.
He was professional, knowledgeable and not pressuring! Dennis is the best car dealer I ever met! He is very professional and will do anything to make customers happy. I had the best time buying my vehicle with chris leitao. They were fast,friendly and overall would recommend anyone who wants a great vehicle go to dedham automall.
They responded very quickly. Unfortunately the car I wanted was sold but at least they were very quick in letting me know so I could continue my search!
It was a pleasure meeting with the dealer sales men, good experience. However after research ing this dealer on reviews of Yelp and other review Internet content. It was clear they were not reputable or credible. Honest and not pushy. They are very professional especially the sales person Mark he know how to handle customer.
I was contacted via email a few times, but they had no intention of negotiating price. A bit disappointed in their attitude.
They did contact me to let me know it was sold. I am sorry that we could not make a deal with you but Car Gurus pricing sometime does not include all options and extras on cars and to save customers time and money we advertise our best price.
This car has been listed for an extended period of time but is not available. They seem to use a "bait and switch" tactic by offering great pricing on cars not in inventory. Must provide constant inventory updates accurately.
They set up my appointment, confirmed visit, and last minute only when I called told me the car was gone. Show older dealer reviews My car died and I was afraid I might have to settle for a used car I didn't like, just because it fit my budget. Checked out their inventory online and saw a jeep with k. Went down, talked to Phil, test drove it, bought it that day. Overall it was a very stress free experience and I highly recommend checking them out.
Other Auto dealer has never responded when I had a question. In contrast, Dedham Auto Mall were great. In a few hours I heard from Phil Chancy and we spoke on the phone several times and he provided me with extra info that I needed to evaluate their car. I could not have hoped for a better and more professional sales person. I've driven past this business for years and always admired the high end cars they sell. I finally bought one this week from them and the transaction was seamless.
I would definitely trade in and buy something newer in a few years. They were quick to respond, fair with price and delivered on all promises. I would recommend them to family and friends. Efe was very good helping me out with the car I want it great job.
Keep up the good work efe. Poor paperwork, for a professional dealer they had trouble with and out of state registration, be prepared to go there and wait. When I arrived after a two hour drive and a scheduled appointment the car had been sold. Car did not have the features i wanted. Dealership has been a pleasure to work with so far.
They do not negotiate prices, which actually relieves tension on both sides and is a good thing. I had a very frustrating experience at this dealership. I was interested in a specific car and called ahead to make an appointment several days in advance.
I called back the day before and the morning of the appointment to confirm that the car was still available. When I arrived an hour later, I waited for 30 minutes for the staff to bring the car from other lot.
The car was never brought over, and at that point, someone informed us that the car was already sold. Clearly the business does not have an efficient system of communication between salesmen and apparently it was sold by another location that sells the same stock of used cars, so the information was even slower to travel to the person I was working with. The price doesn't matter anymore.
The sales personnel and manager are deligent and professional. They have gone above and beyond in order to make sure that I am satisfied, and happy with my purchase.
Dennis Kelly is a very dedicate profesional, he makes sure you get what you want and need. Spoke to the representative and the car was already sold. Still the long wait for everything as in every other dealership. Dennis came in on his day off to see us. Buying vehicle from them. Good selection of pre-owned cars. Low stress shopping experience. The cars airbags had been deployed. Why would I want a crashed car? Called about a car drove almost an hour to see it waited at dealer for an hour for car to show and it never arrived!
A waste of my time! Dealer responded with short note to my inquiry but did not answer any of the three questions I asked. I responded asking the same questions again but received no response.
Vehicle was already sold. While reviewing several cars, all my questions were answered in a timely and polite manner. Everyone was nice and Marat is a great salesperson! Neal, the financial person was also a great help! I would go back in a heartbeat! Great, bought a car! Treated me very good. Received an immediate reply to my email. On the day I was to go, I got an email stating that the car had been sold.
I was so appreciative that I was informed and didn't make the trip for nothing. The impression I got is that this is a top notch business. Dealer was very responsive. Not pushy at all.
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